Privacy Policy

Effective Date: 27 April 2026

Music Royalty Lab (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Country of residence

1.2 Account & Usage Information

  • Login credentials
  • Course progress and activity
  • Platform interactions (e.g., tools used, pages visited)

1.3 Music & Business Information (if applicable)

  • Artist name
  • Song titles
  • Metadata (e.g., ISRCs, splits, rights info)
  • Uploaded files or documents

1.4 Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Provide and manage your account
  • Deliver courses, tools, and platform features
  • Process payments and subscriptions
  • Improve our platform and user experience
  • Communicate updates, support, and service-related messages
  • Send marketing communications (you may opt out at any time)
  • Ensure compliance with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

3.1 Service Providers

  • Payment processors (e.g., PayFast or similar)
  • Hosting and infrastructure providers
  • Email and communication platforms

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws or regulations
  • Respond to legal requests
  • Protect our rights, users, or platform

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality
  • Analyze usage and performance
  • Personalize user experience

You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Rights

Depending on your location (including under South Africa’s POPIA and other laws), you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

9. International Users

If you access our platform from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: [email protected]
Website: www.musicroyaltylab.app