Terms of Service Agreement

Effective Date: 27 April 2026
Legal Entity: Music Royalty Lab (Pty) Ltd

These Terms of Service (“Terms”) govern your access to and use of the Music Royalty Lab website, applications, courses, tools, and related services (collectively, the “Platform” or “Services”). By creating an account, purchasing, or using the Services, you agree to be bound by these Terms.

If you do not agree, do not use the Services.

1. Definitions

  • “Music Royalty Lab,” “MRL,” “we,” “us,” “our”: Music Royalty Lab (Pty) Ltd, a private company incorporated in the Republic of South Africa.
  • “Support”: [email protected]
  • “Info”: [email protected]
  • “User Content”: Information or materials you upload, submit, or store on the Platform (including song data, metadata, splits, documents, audio files, and related information).

2. Eligibility

You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. Services Overview (Education + Tools)

  • No Professional Advice: The Services are provided for educational and informational purposes only and do not constitute legal, financial, tax, or business advice. You should consult qualified professionals for advice specific to your situation.
  • AI Outputs: AI-generated suggestions or analyses may be inaccurate. You are solely responsible for verifying AI outputs before acting on them.

4. Payments, Refunds & Cancellations

  • Billing: Subscriptions are billed in South African Rand (ZAR).
  • 30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee for new paid users. If you are not satisfied within your first 30 days, you may request a full refund via [email protected].
  • Cancellations: You may cancel your subscription at any time; access continues until the end of the current billing cycle.

5. Technical Responsibilities

You are responsible for the accuracy of any data you enter (titles, writers, ISRC, percentages). MRL is not responsible for missed payments or disputes caused by inaccurate data entry.

6. Limitation of Liability

To the fullest extent permitted by law, Music Royalty Lab (Pty) Ltd will not be liable for any indirect, incidental, or consequential damages, or loss of profits/royalties. Our total liability is limited to the amount you paid us in the three (3) months preceding the claim.

7. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Privacy Policy

Effective Date: 27 April 2026

Music Royalty Lab (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

  • Information We Collect: This includes name, email, billing details, artist data, and metadata provided by you.
  • How We Use Your Information: To provide services, process payments, and improve platform functionality. We do not sell your personal data.
  • Third-Party Disclosure: We share data only with necessary service providers (e.g., PayFast for billing, hosting services) or when required by law.
  • Security: We implement industry-standard security to protect your data, though no system is 100% secure.
  • Your Rights: You have the right to access, correct, or request the deletion of your personal data by contacting [email protected].

Refund & Cancellation Policy

  • Satisfaction Guarantee: We offer a full refund to first-time paid users within 30 days of their initial purchase if they are not satisfied.
  • Requesting a Refund: Email [email protected] with your account details and reason for the request.
  • Cancellations: Subscriptions can be cancelled at any time via the user profile. No partial refunds are issued for mid-cycle cancellations after the 30-day guarantee period.